Privacy Policy

Last Updated: 09/24/2026

Benevolist, Inc. ("Benevolist," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through the Benevolist website, applications, products, services, and related features (collectively, the "Services").

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to information collected through the Services and communications between you and Benevolist. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms of Use.

This Privacy Policy does not apply to:

Third-party websites;
Third-party merchants;
Third-party retailers;
Third-party applications;
Third-party advertising networks; or
Any website or service not operated by Benevolist.

When you leave the Services or interact with a third party, that third party's privacy policy applies.

2. INFORMATION WE COLLECT

Information You Provide Directly

We may collect information you voluntarily provide, including:

Name;
Email address;
Telephone number;
Mailing address;
Account credentials;
Profile information;
Organization information;
Beneficiary information;
Drive information;
Messages and communications;
Photographs and images;
Drive participation information, requested-item information, merchant referral information, shipping or delivery information submitted through the Services, and user-provided records concerning purchases, deliveries, or Drive activity;
Feedback and support requests; and
Any other information you choose to provide.

Benevolist does not sell products, accept donations, or process payments through the Services. Purchases occur directly between users and third-party merchants. Unless otherwise expressly stated in a separate applicable notice, Benevolist does not collect payment card numbers or other payment credentials used to complete purchases with third-party merchants.

Information About Beneficiaries and Third Parties

Users may provide information relating to beneficiaries, recipients, charitable organizations, invitees, volunteers, donors, or other third parties.

Such information may include:

Names;
Email addresses;
Mailing addresses;
Telephone numbers;
Photographs;
Descriptions of circumstances or needs;
Organizational affiliations; and
Other information submitted through a Drive.

Users are solely responsible for ensuring they have all permissions and rights necessary to provide such information.

If you submit information about a beneficiary, recipient, charitable organization, invitee, volunteer, donor, or other third party, you represent that you have all rights, permissions, consents, and authority necessary to provide that information to Benevolist and to permit its use and disclosure through the Services as described in this Privacy Policy and the Terms of Use. Benevolist does not independently verify beneficiary consent, authorization, identity, privacy rights, or the accuracy of information submitted by users.

Information Collected Automatically

When you access the Services, we may automatically collect information including:

IP address;
Browser type;
Device type;
Operating system;
Device identifiers;
Referring URLs;
Pages viewed;
Time spent on pages;
Clickstream data;
Date and time of visits;
Geographic region;
Search activity; and
Other usage information.

Cookies and Similar Technologies

We may use:

Cookies;
Web beacons;
Pixels;
Tags;
Local storage technologies; and
Similar tracking technologies.

These technologies help us:

Operate the Services;
Remember preferences;
Authenticate users;
Analyze usage;
Improve functionality;
Measure performance;
Detect fraud; and
Support affiliate tracking relationships.

3. INFORMATION RECEIVED FROM THIRD PARTIES

We may receive information from:

Affiliate partners;
Third-party merchants;
Service providers;
Analytics providers;
Social media platforms;
Advertising partners, if used; and
Other third parties.

Such information may be combined with information we already maintain.

4. HOW WE USE INFORMATION

We may use information to:

Provide the Services;
Create and manage user accounts;
Create and manage Drives;
Facilitate communications;
Respond to inquiries;
Provide customer support;
Process and maintain records;
Improve the Services;
Personalize user experiences;
Analyze usage patterns;
Monitor performance;
Maintain security;
Detect fraud;
Investigate misuse;
Enforce our Terms of Use;
Comply with legal obligations;
Protect users and third parties;
Conduct business operations;
Send service-related communications; and
Develop new products and services.

5. AFFILIATE RELATIONSHIPS AND MERCHANTS

The Services may contain links to third-party merchants, including retailers participating in affiliate marketing programs.

When you click a merchant link, certain information may be shared or collected to facilitate affiliate attribution and reporting.

Purchases made through third-party merchants are governed by those merchants' privacy policies, terms, and practices.

Benevolist does not control how third-party merchants collect, use, disclose, or retain information.

6. HOW WE SHARE INFORMATION

We may share information in the following circumstances:

With Other Users

Depending on how a Drive is created, configured, shared, promoted, or made discoverable, information submitted in connection with a Drive may be visible to the public or to persons who receive or access a link to the Drive.

Information submitted to a Drive may be visible to:

Organizers;
Participants;
Donors;
Beneficiaries;
Invitees; and
Other users with access to the Drive.

With Service Providers

We may share information with vendors that assist us with:

Hosting;
Cloud storage;
Email delivery;
Customer support;
Analytics;
Security;
Fraud prevention;
Marketing; and
Other business operations.

With Affiliate Partners and Merchants

We may share information necessary to support affiliate relationships, referral tracking, reporting, and related business functions.

For Legal Purposes

We may disclose information:

To comply with law;
In response to subpoenas;
In response to court orders;
In response to governmental requests;
To protect rights or property;
To investigate fraud;
To enforce agreements; or
To protect users or the public.

For Investigations and Enforcement

We may disclose information relating to a Drive, user, account, communication, merchant referral, purchase-related record, delivery location, or investigation when we believe disclosure is appropriate to investigate misuse, fraud, misrepresentation, unauthorized activity, safety concerns, violations of our Terms of Use, or potential harm to Benevolist, users, beneficiaries, organizations, merchants, or third parties. This may include disclosure to affected persons, organizations, service providers, merchants, law enforcement, regulators, or other appropriate parties.

Business Transactions

Information may be disclosed as part of:

Mergers;
Acquisitions;
Reorganizations;
Asset sales;
Financings; or
Bankruptcy proceedings.

7. USER COMMUNICATIONS

The Services may send communications relating to:

Drives;
Account activity;
Notifications;
Reminders;
Updates;
Customer support;
Security matters; and
Administrative purposes.

Communications may be sent by email, text message, platform notification, or other contact methods you provide, subject to applicable law and any available opt-out rights.

Users who provide contact information for others represent that they have authority to do so.

8. DATA RETENTION

We retain information for as long as reasonably necessary to:

Provide the Services;
Maintain records;
Comply with legal obligations;
Resolve disputes;
Enforce agreements;
Prevent fraud;
Protect users; and
Operate our business.

Retention periods may vary depending upon the nature of the information and legal requirements.

9. SECURITY

We maintain administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, and destruction.

However, no security measure is perfect and no transmission over the Internet can be guaranteed to be completely secure.

Accordingly, Benevolist cannot guarantee absolute security.

10. YOUR CHOICES

You may:

Update account information;
Correct information;
Delete certain information;
Close your account;
Opt out of certain communications; and
Adjust browser cookie settings.

Some information may remain in backups, archives, legal records, fraud-prevention systems, or as otherwise required by law.

11. STATE PRIVACY RIGHTS

Residents of certain states may have rights regarding their personal information, including rights to:

Access;
Correct;
Delete;
Obtain a copy of information;
Opt out of certain processing activities; and
Appeal privacy-related decisions.

To exercise applicable rights, contact us using the information below.

We will respond in accordance with applicable law.

12. CHILDREN'S PRIVACY

The Services are intended only for users who are at least eighteen (18) years old. The Services are not directed to children or minors, and we do not knowingly collect personal information from individuals under eighteen (18).

We do not knowingly collect personal information from children under eighteen.

If we learn that personal information has been collected from a child in violation of applicable law, we may delete the information.

13. INTERNATIONAL USERS

The Services are intended solely for users located in the United States.

If you access the Services from outside the United States, you understand that information may be transferred to, stored in, and processed in the United States.

14. DO NOT TRACK

Because there is currently no universally accepted standard for responding to browser-based Do Not Track signals, the Services may not respond to such signals.

15. THIRD-PARTY WEBSITES

The Services may contain links to third-party websites and services.

Benevolist is not responsible for the privacy practices, content, security, or activities of any third party.

Users should review applicable third-party privacy policies before providing information.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

When changes are made, we will revise the "Last Updated" date above.

Material changes may be communicated through the Services, email, or other reasonable means.

Your continued use of the Services after an updated Privacy Policy becomes effective constitutes acceptance of the revised Privacy Policy.

17. CONTACT US

Questions, requests, or concerns regarding this Privacy Policy may be directed to:

Benevolist, Inc.

Email: info@benevolist.org

or such other contact information as may be posted through the Services.

18. CALIFORNIA PRIVACY NOTICE

For California residents, the categories of personal information collected may include:

Identifiers;
Contact information;
Internet activity information;
Commercial information;
User-generated content;
Communications; and
Other information described in this Privacy Policy.

Benevolist does not sell personal information in exchange for monetary consideration.

To the extent any information sharing associated with analytics, affiliate tracking, referral attribution, or similar technologies is considered a “sale” or “sharing” under applicable California law, California residents may have rights to opt out of such activities.

California residents may submit requests concerning their personal information by contacting Benevolist using the contact information provided above.

We will verify requests and respond in accordance with applicable law.